Skyped Out- No Engagement

Had some connectivity issues with Skype, yesterday. Couldn't connect with a cell phone. Well not quite. Connection was made, expect the person I was calling couldn't hear me. I guess that qualifies as not connecting.


So tried Skye Customer Service. Their response:

"... Please try to call this number from an ordinary (landline or mobile) phone.
If you can reach the number, please report back and we will investigate the matter at Skype.
If the number is not reachable with an ordinary phone then you (or your contact at the other end) should contact the telephone service provider for the information."

Hmm, what's the value proposition with Skype, if I need a land line, or cell phone, to trouble shoot. Contact the phone company, at either end. Gosh that sounds like major time waster.



No customer solutions here. Hardly engagement either. Might as well Skype Jajah.